The User Management page provides comprehensive control over all platform users including Realtors, Providers, Citizens, and Admins. You can view user profiles, manage roles and permissions, verify accounts, suspend users, and track user activity.
Use the role filter tabs (All, Realtors, Providers, Citizens, Admins) to focus on specific user types.
Use the search bar to find users by name, email, or company.
Click on any user to view their complete profile including registration date, activity history, referrals, reviews, and trust signals.
Click 'Edit Role' to change a user's role or permissions. Be cautious when granting admin privileges.
Verify the user exists by checking the database directly. Try searching with partial matches.
Ensure you have sufficient admin permissions to modify roles.
Check that the suspension was saved correctly and try logging them out manually.