Reviews and ratings are critical to your success on AlwaysGet3. Citizens leave reviews after job completion, and these reviews appear on your profile. Maintain a high rating by delivering excellent service and responding professionally to all reviews, both positive and negative.
Check your dashboard regularly for new reviews. You'll receive email notifications when citizens leave reviews.
Thank customers for positive reviews. Address concerns in negative reviews professionally and offer to make things right.
Analyze review patterns to identify areas for improvement. Common complaints should be addressed systematically.
Ask satisfied customers to leave detailed reviews with photos. These are powerful social proof for future clients.
If a review violates guidelines (profanity, false claims, harassment), flag it for admin review. Provide evidence to support your case.
Ensure you're logged in and the review is on your profile. Response window is 30 days from review date.
One negative review can impact your average. Focus on getting more positive reviews to balance it out. Deliver consistently excellent service.